FAQ


 

RETURN POLICY

We accept returns on domestic orders. You may return or exchange your items within 10 days of receipt.* Note that this does not include high-waist aprons. We hope that you understand that because the high waist aprons are a specialty made-to-order item they are final sale.

All merchandise must be unworn and unwashed in order to be considered for a return or exchange.

For returns or exchanges, send an email to hello@camcam.nyc with subject heading: returns. Please include your name, order number, and reason for the return.

All international orders and sale items are final sale.

CamCam has the right to deny credit for any returned goods that do not meet the requirements of our return policy.

 

 

SHIPPING

$10 FLAT RATE for orders under $250

Use PROMO: FREESHIP for orders over $250

Please allow for up to 3 business days for the processing of your order.

Please note our High-Waist Aprons are produced to order. Please allow 2-4 weeks for delivery.

All items ship via UPS.


 

CARE

Hand washing and line drying are always best for lengthening the lifespan of your apron. But we design our aprons for everyday use by hardworking professionals, so we select fabrics that can be machine washed (cold) and tumble dried (low).

 

 

FAQ

What size should I get and what are the aprons' measurements?

Please see our size guide for fit reference and measurements.

What if I am interested in an item and you are sold out in my color/size?

We will happily make-to-order select items that are currently out-of-stock. Availability and lead time will vary based on item. Please contact us for more info.

Do you do custom orders?

Yes, we do! Finding a style that is right for you is important to us, so if you have an idea, we can work with you to design a custom look. Price and lead time will vary based on order. Reach out for more info.

Do you offer wholesale prices?

We do! Starting at 15 pieces. Discounts depend on style. Contact us for more info.

How are your products manufactured?

Our products are all designed, prototyped, and patterned in our office in Manhattan. After sourcing high quality fabric, we work with our local manufacturing partners to carry out production runs. All custom orders are produced in-house.

Do you ship internationally?

We gladly ship abroad. Please contact us directly for international orders and for quotes on shipping. Please note that international orders are final sale.